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"When we moved offices, Best Network Support helped coordinated the move with our phone vendors as well as the local phone company. They worked over the weekend and made
the transition as smooth as possible
and they didn’t charge extra for
weekend work. Thanks, Alan, you're
a dream come true!!


Glenda Brocknick,
G. Brocknick Associates

 

 

PROACTIVE MONITORING & REMOTE SUPPORT

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Protect Your Company Investments With Proactive Monitoring and Remote Support.

We remotely monitor our client networks 24/7, thereby limiting risks to workstations, servers and corporate data.  Our technicians are alerted to any potential problems. The benefits to proactively monitoring your systems and networks are:

  • Find problems before they happen.
  • Ensure backups are working properly.
  • Asset inventory including hardware and software audits.
  • Monitor event logs and services.

Our proactive monitoring services include daily checks of the following:

  • Daily backups including Backup Exec
  • Server and Internet availability
  • Potential server problems such as low disk space, excessive memory usage and disk errors
  • Antivirus failures or outdated definition files.
  • Security alerts such as unauthorized users  being added to administrator groups
  • Exchange services and performance counters

As a proactive monitoring customer you also benefit from reduced rates for on-site support visits, We don't bill for every support call.

Click here to tell us about your network, and learn more about proactive monitoring >>


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